Scalo Northern Italian Grill   

Poor service, too expensive and shoulfd be avoided

The tables are linen covered, but then covered with butcher paper giving less than the ambiance of Carabas. The wine list is impressive, but they have none in stock. The bread was stale as we found that they do not bake it there. It is delivered weekly and heated there to make us think they baked it (nice). My in-laws recently visited us and my wife and I wanted to take them for a nice dinner. They saw a nice review of Scalo in the airline magazine, so off we went. What a mistake.. We arrive for our reservation to have the manager sit us at the front of the restaurant for over 30 minutes while being ignored and watching people who arrived after us without reservations seated prior to us. When I said something to the manager, she said "let me get you a glass of wine". I don't know where she obtained this wine, but it certainly was not from a bottle. Finally we are seated and when our food arrives after a short eternity, we faced further disappointment. The food (as they call it) was luke warm and substandard. The pastas were undercooked (not aldente, undercooked) and the meats were tough and tasteless, as if they had been frozen and refrozen. My mother-in-law could not even palate her $29 ribeye steak. When we requested assistance from our waiter, he went to the manager, and older woman whom we heard across the restaurant raised her voice to the waiter saying "I don't have time for their sh*t!!" never came to assist. Strangely, she was doing nothing but talking to the cook while having what appeared to be a cocktail. The waiter then went to another manager who was a very young looking woman who said, "I will be right there." She quickly disappeared into the bar where I later saw her sitting, never to return to our table. We were more than outraged and embarrassed. Finally, we chose to pay for our disappointing dinner and leave. The only person who even attempted to give us a good dinner was our waiter who I feel very sorry for. At least he cared enough to try......

I've been there twice recently. It wasn't the best. Everyone else seemed to really enjoy it though.

I've worked at Scalo. It is the worst concept of Italian I have ever seen. The food is below the standard of any self respecting Italian. The pasta, while made daily, is mostly incorrect in its presentation. The specials are usually made the day of and never planned out. They are alway created "on the fly" at 4 pm the day of and the executive chef is a tyrannical dip sh*t that is more interested in being a granola tree huggin dictator rather than listen to the talent around. I truly feel sorry for the waitstaff that have to put up with the righteous attitude of the chefs that demand complete respect for what they do rather than try to earn it. As for the owner, he is generally a positive person. But his bad judgement has made it possible to let the once awsome reputation of Scalo flounder into utter novelty. Instead of looking ot the future, he keeps bringing back relics of the past, hoping that no one gets wise. This transfers down to every level of operation. The food is sub-standard, the service is decent, the noise level coming form the kitchen in horrendous and the barking of the executive chef being all mighty is reminscent of the by-gone years where chefs could afford to be ********.