Penrose Diner Corp   

Good service I beg To differ........I'v been there many times (mind you I do not know why I go back in the first place.) Anyway...it seems like all the waitresses and managers seem to have a bug up there you know what....when i complained to the manager Billy Dovas (he said his name was) I was told if i didnt like it I could leave I was shocked to be treated like this....very bad service poor management skills. As i was told he is the owners son so it looks like nothing will be done to him anyway.....Well I guess i'll have my breakfast at the Melrose Diner for now on where the waitstaff is pleasant Bye Bye Penrose........

I went to Penrose Diner on 2-22-09 and received the worse service ever. I have gone to this diner for over 15 years and I would have never expected to treated in such a horrible manner. When I called back that day to talk to find out the owners name the manager - Bill Dovas told me he was the owner and hung up the phone. When I called back and spoke to one of the staff to tell them I could not believe the treatment I received that day and that I was going to file a formal complaint she hung up the phone again. I will never return to this establishment again. They claim they appreciate their loyal customers well it is obvious that statement is not true.

The Penrose is a GREAT restaurant! Big, tasty portions and the best wait staff anywhere in South Philly. BUT - I just saw their web site. Why would a classy operation like this have a web site that looks like it was designed by a 12 year-old kid?

i have been to many dinners and this one is by far one of the best ....the food and service and all around is very good....